About UsKempsey Shire Council is located on the Mid North Coast of New South Wales and is known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages.We are a dynamic and progressive local government authority, with responsibility for $1.1 billion worth of assets and employing over 330 dedicated employees.The OpportunityAre you passionate about commencing an amazing and rewarding career in the IT industry? A traineeship is a fantastic way to kickstart your career and will provide you with valuable skills and hands-on experience while being fully supported throughout your study.We’re looking for a driven individual with a positive attitude and a genuine passion for technology and helping clients to join our multi-award-winning organisation as a trainee, working within our IT Team.Required skills & experience To be successful in this position you will have a positive ‘can do’ attitude, willingness to learn and the commitment to complete a nationally recognised qualification (Certificate IV or Diploma of Information Technology or similar). You will also have a strong commitment to customer service and upholding of Council’s organisational values of Passion, Integrity, Innovation, Communication, Respect and Collaboration.Key accountabilities includeUndertake and complete a Certificate IV or Diploma of Information Technology or similar within the duration of the traineeship.Exhibit a high-quality work ethic and integrity, together with a willingness to learn and adapt to a variety of work tasks.Represent the team as the first point of contact for IT related service enquiriesLog and monitor IT Support cases and advise users on appropriate actionsEscalate and manage cases to backline support, vendors, and managementFor a complete list of the Key Accountabilities and Core Competency requirements, please download the Position Description.What we can offer youIn return, you will be rewarded by:Temporary full-time position, 35 hours per week with 19-day monthA supportive environment to complete your studiesEmployee health and wellbeing programsLearning and development programsFor further information regarding this role please contact Mick Turnbull on 02 6566 3200.How to ApplyYou must apply via Council’s webpage http://careers.kempsey.nsw.gov.au/ or through Seek. Emailed or posted applications will not be considered.To download a copy of the Position Description, please click on the link at the bottom of the page. It is important to read this carefully to understand what the job involves.Please click the Apply button below (or the Apply for this job button in Seek), complete the application form and provide the following information:A short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key accountabilities of the role (as listed in the Position Description).Your current resume which details your work experience and any other information that is relevant to this role as well as the contact details for two work related referees from a supervisor or Manager.We recommend you use Microsoft Edge or Google Chrome to submit your application.You will receive an e-mail to confirm your application has been received.NOTE: All correspondence will occur by email. Please ensure you check your emails regularly.If you experience any difficulties applying online, please contact the Recruitment team on 02 6566 3200 or email jobs@kempsey.nsw.gov.auHow to ApplyYou must apply via Council’s webpage http://careers.kempsey.nsw.gov.au/ or through Seek. Emailed or posted applications will not be considered.Please read the Position Description by clicking on the link at the bottom of the page. It is important to read this carefully to understand what the job involves.To apply for the role, click the Apply button below (or the Apply for this job button in Seek), complete the application form and provide the following information:A short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key accountabilities of the role (as listed in the Position Description).Your current resume which details your work experience and any other information that is relevant to this role as well as the contact details for two work related referees from a supervisor or Manager.We recommend you use Microsoft Edge or Google Chrome to submit your application.Applications close: Sunday, 11 December 2022 at 4pmOur recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting your application to avoid missing crucial updates and outcomes. Email notifications may include application confirmation, interview invitations, request for references, and application outcomes. Please regularly check your email regularly, including your junk email.If you experience any difficulties applying online, please contact the Recruitment team on 02 6566 3200 or email jobs@kempsey.nsw.gov.auThank you and good luck with your application.Kempsey Shire Council are an equal opportunity employer and we celebrate our diverse, inclusive and values-led workforce.Kempsey Shire Council welcomes and encourages applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with a disability.In addition, Kempsey Shire Council will provide reasonable adjustments for suitably qualified individuals with disabilities.If you require additional assistance to participate in the recruitment process, please discuss with the advertised contact person. You can ask for reasonable adjustments to be made at any time during the recruitment process.Position Description
AUD
Kempsey
2440
